Terms and conditions
Following terms and conditions governing the relationship between SIA EKASE, registration Nr. 50103833371, registration address Strēlnieku iela 1-3, LV-1010, Latvia (hereafter SELLER) and person (hereafter BUYER) apply for using online store www.ekase.lv
Download terms and conditions of SIA Ekase.
1. TERMS AND CONDITIONS FOR USING EKASE ONLINE STORE
1.1. SELLER is responsible for ETICKETS, MERCHANDISE and MP3 trade.
1.2. Purchase can be made at any time. Orders of the MERCHANDISE will be processed business days from 10:00 till 17:00. After the order of the MERCHANDISE is received SELLER will notify BUYER the confirmation by sending E-mail to provided address.
1.3. By using EKASE online store for purchasing ETICKETS, MERCHANDISE and/or MP3 BUYER confirms that he or she is an individual of at least 18 years of age, has full passive and active legal capacity for using the EKASE (an individual of 7–18 years of age with limited legal capacity states accordingly that he/she has the consent of the lawful representative for using the EKASE services)he or she is a representative of legal entity and has all and any powers to use the EKASE services in the name of that legal entity, and to assume any obligations for that legal entity;he or she respects and complies with all the terms and conditions of use of the EKASE online store;he or she will not use third party’s credit card for purchasing ETICKETS, MERCHANDISE and/or MP3
1.4. BUYER voluntarily provides information about itself, which are necessary for purchase at EKASE. SELLER guarantees the confidentiality of information provided. The registration is not obligatory for making the purchase.
1.5. Any unlawful use of the information for purposes of sale and resale, advertising, promotion or other commercial purposes of EKASE online store content is prohibited without SELLER’s written consent.
1.6. Payment for the purchase is possible with credit card (Visa, Visa Electron, Mastercard un Maestro) or Swedbank’s Internet bank.
1.7. Any differences that arise between BUYER and SELLER are solved in accordance with legislation of the Republic of Latvia.
1.8. The fee for using the EKASE online store can be added to the purchase. The fee for using the EKASE online store for different events may vary.
4. TERMS AND CONDITIONS FOR PURCHASE OF MP3.
4.1.In accordance with a license agreement between SELLER and AKKA/LAA (Copyright and Communication Consultations Agency/ Latvian Copyright Agency) and Copyright Law of the Republic of Latvia BUYER gains rights only for storage of one copy of the MP3 file. For any other reproduction or public performance BUYER must obtain necessary license.
4.2.Music at EKASE online store is made available with the license given by AKKA/LAA. www.ncb.dk www.akka-laa.lv .
9. EKASE+ TERMS AND CONDITIONS
EKASE+ allows any EKASE customer who has purchased e-tickets to some of the EKASE events to put them back on sale. It's a place to resell and buy tickets safely, fairly and comfortably among customers. When placing and/or purchasing an EKASE+ ticket, the customer agrees to the following terms:
1. To put a ticket on the EKASE+ customer must go to their profile in www.ekase.lv, select the tickets for resale and press the sales confirmation button.
2. It is not possible to download the ticket placed for resale from the system.
3. A ticket which has been successfully sold in EKASE+ is prohibited from being resold, including on other digital trading sites.
4. EKASE+ does not guarantee that a ticket placed on the market will be resold.
5. The ticket owner, or seller, does not have the right to opt out of the ticket if it is not sold and receive a refund.
6. Purchases in EKASE+ is subject to a Commission, which may vary.
6.1. Sales Commission for EKASE+ ticket is shown before ticket is placed on EKASE+.
6.2 When the ticket has been placed in EKASE+, the ticket vendor agrees with the Commission indicated, which will be deducted from the ticket price.
7. The Commission may also be charged from the buyer of the ticket which is shown before making a purchase.
8. The ticket vendor is responsible for removing the ticket from EKASE+ on the day of the event if the ticket has not yet been sold.
9. Tickets purchased in the EKASE+, like tickets purchased in the EKASE, cannot be exchanged for other tickets or returned for refund.
10. EKASE+ guarantees that a ticket purchased in EKASE+ will be valid.
11. Tickets may not be available for resale for some individual events. EKASE+ resale is closed 3 days before the event.
12. Tickets purchased in EKASE+ are also subject to the standard Terms and Coditions referred to in paragraph 2.
13. For tickets sold in EKASE+ the funds are transferred within 5-10 business days after the ticket has been sold.
13.1. The money transfer is made to the bank account specified by the Customer.
13.2. The bank account must be in one of the banks registered in the Republic of Latvia.
13.3. Funds for resold tickets are not transferred to foreign accounts.
10. TERMS AND CONDITIONS FOR ATTENDANCE OF THE EVENTS
Terms and Conditions for attending public events depend on rules and decisions issued by the authorities, as well as on internal rules issued by event organisers, which may change unpredictably due to the epidemiological situation. The rules issued by the organiser can be found on the page of each individual event. When purchasing a ticket, the visitor is presumed to have become acquainted with the Terms and Conditions and undertakes to comply with them.
General provisions
1. When purchasing tickets for the event and/or entering or attempting to enter the territory of the event, it is assumed that the visitor has become acquainted with these Terms and Condions and has undertaken to comply with them, as well as with the laws and regulations of the Republic of Latvia.
2. During the event, only the organiser or his authorised persons may perform filming and photography. By purchasing a ticket and/or entering the event area, the visitor agrees that he/she may be photographed and filmed and that his/her image may be used in films, photographs, audiovisual recordings and that all rights to such material and its use belong to the organizer or its authorized third party. The organizer or a its authorized third party may use such material at its discretion worldwide in any media for advertising or other purposes, as well as for commercial purposes, such as DVD publishing, without any remuneration or compensation to the visitor.
3. It is prohibited to carry out any commercial activity in the territory of the event without prior written agreement with the organiser.
4. Only people with valid tickets will be allowed into the event. Tickets must carried with the visitor throughout the visit of the event. Failure to show a ticket may lead to the removal of the visitor from the event area.
5. Ticket could be invalidated if damaged, torn, or tampered with. Tearing down the QR code and ticket number of a physical ticket makes it invalid.
6. The organiser may refuse entry to the territory of the event if there are reasonable grounds to believe that the tickets presented have been purchased from unauthorised traders or other unauthorised sources or if they have been copied or reproduced otherwise.
7. The pre-condition for entering the territory of the event is the inspection of personal property, which is performed in order to ensure the safety of visitors. Guards may view both clothing, bags and their contents and other items determined at the discretion of the organiser, whether entering or leaving the event area.
8. A visitor may be refused entry to the territory of the event if, in the opinion of the organiser, he or she is in an excessive state of intoxication.
9. Re-entry to the event area with a previously used ticket or invitation is categorically prohibited.
10. A visitor may be prevented from entering the territory of the event or may be expelled without any compensation if the visitor refuses to leave the prohibited matters referred to in Paragraph 11. outside the concert area or does not agree to the inspection of personal property, as well as if, in the opinion of the reasoned guard:
10.1. the visitor's behaviour poses risks to the health and safety of himself or herself and other visitors;
10.2. the visitor affects the possibilities of other visitors to watch the concert/be at the event without hindrance;
10.3. the visitor affects the course of the event;
10.4. the visitor may damage or is damaging the property of the territory or organiser of the event;
10.5. the visitor violates regulatory enactments;
10.6. the visitor violates these or other provisions to be observed during the event.
11. It is prohibited to bring into the territory of the event:
11.1. weapons and self-defence devices of all types;
11.2. smoke candles and any explosive and pyrotechnic articles;
11.3. fire-resistant, explosive, poisonous, toxic and corrosive-smelling substances; 11.4. highly flammable objects or substances;
11.5. umbrellas;
11.6. radioactive materials;
11.7. narcotic and psychotropic substances;
11.8. professional photo and video techniques (with a removable lens) and any kind of tripods, including selfie sticks;
11.9. horns, whistles, drums and other sound amplification devices;
11.10. radio transmitters;
11.11. flags (except for the Republic of Latvia and Ukraine), as well as their poles made of any material (for example, wooden poles, fishing rods, etc.);
11.12. clothing and its elements that depict the symbols of the Russian Federation and Belarus and may cause provocation and disorder at the event;
11.13. sports equipment (balls, etc.);
11.14. laser equipment;
11.15. bicycles and scooters;
11.16. large objects and bags (volume greater than 5 litres);
11.17. all types of beverages and meals (regardless of packaging) except for baby and specialized food;
11.18. flying objects (radio-controlled, unmanned objects, etc.);
11.19. any other object which, in the opinion of the organiser, may cause danger or disturbance to other visitors or to the course of the event;
11.20. empty refillable bottles (except glass). No storage will be provided at the event.
12. Notwithstanding the limitations referred to in paragraph 11, the organiser may impose additional restrictions related to security requirements.
13. It is prohibited to use attributes and banners in the territory of the event or to use chanting, expletives and gestures that cause social, racial, religious, national and interstate hatred, as well as indicate social, racial, religious, national and interstate superiority.
14. In the territory of the event it is prohibited to create obstacles to the movement of visitors and participants, climb on barriers, railings, lighting devices, masts, carrying structures.
15. It is prohibited to hold any political events in the territory of the event.
16. It is prohibited to use such clothing parts, objects and behavioural methods covering the face of the visitor in the territory of the event.
17. It is prohibited to smoke in the event area in places not intended for smoking. This restriction applies to all types of cigarettes, including e-cigarettes, vape, IQOS, salt, etc.
18. It should be noted that in accordance with the laws and regulations, a child who has not reached the age of 16 may not be in a public place during the night (from 22:00 to 6:00) without a parent, guardian, foster family, head of a child care institution or a person of legal age authorised by them.
19. The organiser shall not assume responsibility for the quality of the food, drink and other goods or services marketed in the territory of the event. This is the responsibility of the relevant seller or service provider.
20. The organiser reserves the right to change the programme or presentation arrangements of the event if more than one group or artist is participating in the event.
21. The visitor is aware that the sound amplifying equipment used during the event may cause additional hearing pressure, as well as that light equipment with a stroboscopic effect may be used during the event.
22. The transfer of unauthorised items or any other items for storage to the service personnel or guards of the event is not intended and will not be ensured.
23. Found items will be handed over to security, but after the event they will be handed over to the organizer, with whom, by contacting after the event, the visitor will be able to agree on receiving them. 24. Obligations of visitors:
24.1. to comply with these Terms and Conditions;
24.2.if an evacuation notification is heard, leave the territory of the event along the nearest escape route, following the signs or instructios of the guards;
24.3. to immediately notify organisers or guards regarding suspicious objects, signs of fire and smoke, violations of law and other security threats;
24.4. In the territory of the event, the visitor is himself or herself liable for his or her property, the organiser assumes no liability for any property that has been lost, stolen or damaged during the event. Any items left at the entrance/exit or with the guards shall be the responsibility of the visitor himself;
24.5. event attendance with animals is not allowed.
24.6. Any items that end up on the stage during a concert or behind crowd protective barriers will be confiscated and handed over to the law enforcement.