6. RIGHTS OF WITHDRAWAL

6.1.According to the Consumer Rights Protection Law of the Republic of Latvia BUYER has rights of the withdrawal that can be used by returning the MERCHANDISE to the SELLER within 14 calendar days. The receipt demonstrating the payment must be provided.

6.2.The right of withdrawal is valid starting from the day BUYER has received the MERCHANDISE or its parts.

6.3. The right of withdrawal does not apply to ETICKETS and MP3 files purchased at Internet Store EKASE.

6.4.BUYER is responsible for the quality of the MERCHANDISE during the withdrawal term. SELLER does have rights to refuse the right of withdrawal or to take compensation if the MERCHANDISE are used or damaged and if the original packaging is missing or substantially damaged.

6.5. BUYER using the right of withdrawal does cover the delivery expenses. (Post service)

6.6.SELLER in case the right of withdrawal does apply compensates BUYER amount equal to the price of the MERCHANDISE as stated at online store EKASE.

7. THE PROCESSING OF PERSONAL DATA

According to these Terms and Conditions, personal data is only the data submitted online by the user of EKASE online store. The user confirms that the data is entered voluntarily.  

Data collected:
  - Customer name, mobile phone, email
  - transaction details (form of payment)  

The data is used to ensure successful operation of the EKASE online store (www.ekase.lv) and communication with the customer:
  - purchase processing
  - acceptance of payment
   - Customer support
  - to send order confirmation, delivery, and other purchase -related information
  - for sending EKASE newsletter  

The data may be transferred to:
    - third parties - service providers of EKASE online store - server service providers and IT
    - event partners - organizers - for successful service provision. Organizer information is listed on the ticket.  

The user has the right at any time to refuse to receive SIA Ekase's informative mail, as well as to request the deletion of his user profile and data by writing to the e-mail info@ekase.lv .

8. COOKIES IN EKASE.LV

The sales platform of EKASE (www.ekase.lv) uses cookies.  

Cookies are used to improve content quality, make it easier to use, and tailor to user needs. By using the site, you consent to the use of cookies.  

A cookie is a small text file that is sent to your computer or mobile device during a EKASE visit. Cookies act as a memory for a specific home page, allowing the home page to remember your computer for future visits, including remembering your settings. Cookies are not used to personally identify you.  

The EKASE platform uses cookies to:  

1. Ensure the functionality of the website;  

2. Customize the functionality of the website for your usage habits - including language, search requests, previously viewed content;  

3. To obtain statistics on the flow of visitors to the page - number of visitors, time spent on the page, etc.

4. Show ad information tailored to your needs.  

You can control or delete cookies if you want. Most web browsers can be set to block cookies from being stored on your device. In this case you might have to adjust some settings each time you visit the site, and some services and features may not work on the site. Read more here: https://www.aboutcookies.org